Technology Trends: What to Expect in 2022? – insideBIGDATA

One key lesson that all of us have learned in the last two years is that we need to rapidly adapt in order to survive any unprecedented situation. 2020 was all about COVID, its effects, and how enterprises struggled to ensure uninterrupted operations. To stay relevant plus competitive, businesses had to accelerate their digital initiatives during 2021.

By now, organizations have understood the significance of electronic, and this is likely to reflect in their increased technology investments. Here is a list of key trends that will shape the technological landscape in 2022 and beyond.

1. Data technologies to see increased usage

It is believed that roughly 2. 5 quintillion bytes of data are generated daily. To manage this humongous amount of data, you will need technologies like Hadoop, Spark, Kafka, MongoDB, and more.

These data systems will help you optimize content search for videos and images by giving recommendations, highlighting and redacting critical information on documents, and more. Further, data analytics will be critical for businesses to develop more sensible applications and products based on the data input. Also, there will be a need for information fabrication so that the particular data can be consumed easily plus faster.  

2 . Predictive customer experience and hyper-personalization to boom

Enterprises today have  access to  customers’ data  from  both internal and as well as external  sources.   We will see enterprises leveraging this data  to deliver a predictive customer experience (CX).

Using predictive analytics, backed by machine learning algorithms,   you can understand  and  track what is influencing  your customers plus business performance.   These types of algorithms may generate  predictive customer scores in line with the client journey,   which  can help a person predict individual  customer satisfaction  and customers’ value outcomes.   Further, with an unified view of consumer data, we will see businesses delivering personalized experiences across channels such while web, mobile, call center, etc .  

3. Low code with hyperautomation to be the next big thing

As organizations  are rapidly adopting low program code, they will now look for ways to leverage hyperautomation along with it.  

Low code  development technology, particularly those targeting citizen automation and  development use cases, will play an important role in supporting  hyperautomation. The duo will  allow  business users to create and execute ideas to drive orchestrated automation across business applications.

4. Artificial intelligence (AI) to see increased adoption

AI use cases span across industries, from banking in order to agriculture. As we advance, we will see AI-based virtual banks and robot-enabled farming, enabled with AI and the internet associated with things. AI will also be the particular driving force for last-mile automation through contactless drone deliveries. Thus AI will certainly be leveraged to transform various scenarios.

Furthermore, you are able to leverage AI to streamline workflows, reduce costs, enhance customer experience, facilitate efficient communications through chatbots, and a lot more.

five. Content services platform to gain traction

Due to the pandemic, remote working became the new normal. Because a result, video content increased, given the number of calls with employees/partners/customers.  

You will right now need content material services platforms that go beyond storing plus managing video content and enable movie streaming. Additional, the systems should allow for adding bookmarks/notes to video clips, identification of entities, understanding the context plus semantics, editing of movies, and more.

6. Edge computing to find out improved demand 

Last year, we saw increased adoption associated with the cloud model. However , while dealing with an enormous amount of data, organizations have realized the shortcomings of cloud processing. Edge computing helps solve some of the challenges.

Using edge computing, you can process time-sensitive information in remote control locations with limited or no connectivity to a centralized location.  

7. Cybersecurity to become pivotal

With employees working remotely and the cloud becoming the particular norm, you must lookout for new approaches in order to enhance network security.  

Cybersecurity mesh enables you to create security measures based on the device identity rather than proximity to secure connections. It follows a distributed approach rather than defining a perimeter based on system reach.

Well, that is our list of styles. As the year unfolds, many new trends will emerge, and numerous will fall through. 1 thing is sure that digital transformation will remain the top priority. We may see businesses opting for complete change, wherein they will adopt a digital-first strategy to streamline their own customer, employee, and user experience enterprise-wide.

About the Author

Alessandro De Capitani heads Newgen ’s US Enterprise Operations. He is responsible with regard to all commercial operations in this segment/geography. He has 25 years associated with experience within technology and advisory solutions and account management encounter. Previously he has worked with organizations such as Gartner, Appian, Unqork, plus RiskMetrics.

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