Gartner Unveils the Top 10 Government Technology Trends for 2022 – Gartner
Gartner, Inc. identified the top 10 government technology trends for 2022 that can guide public-sector leaders in accelerating digital transformation and mitigating disruption risks.
“Government and public sector CIOs now need to sustain the momentum of electronic acceleration after the initial chaos of the pandemic, ” said Arthur Mickoleit , research director at Gartner. “CIOs may use these top styles to establish future-ready organizations by demonstrating how digital initiatives deliver value to diverse plus evolving constituent needs, support new workforce trends, enable efficient scaling of operations and build a composable business and technology foundation. ”
Government CIOs must consider the collective impact of the particular following 10 trends on their businesses and include them inside their strategic plans for 2022 plus beyond. Not doing so risks undermining the quality of authorities services and the capacity to deliver mission value in the long run.
Composable Authorities Enterprise
By 2024, over 25% of government RFPs for mission-critical IT systems will require solutions architecture and variable licensing that assistance a composable design approach.
Composability enables governments to focus on citizen-centric services, rather than on the frequently used, siloed, program-centric approach. A composable organization exhibits composability in three areas – business architecture, technology plus thinking. Federal government CIOs should implement modularity and modern design principles to enable the particular transition towards composable federal government.
Gartner predicts that 75% of govt CIOs will be directly responsible with regard to security outside of IT, including operational and mission-critical technology environments by 2025.
A lack of continued awareness programs, cybersecurity practices embedded throughout an business and a robust talent acquisition team can disrupt an organization’s response to security threats. Govt CIOs must address the essential human element of cybersecurity by growing expertise from within through in-depth training applications and broad employee support through engaging awareness education.
Digital Identity Ecosystems
Gartner predicts that at least a third associated with national government authorities and half of U. S. states will offer citizens mobile-based identity wallets by 2024. But only a minority will be interoperable across sectors and jurisdictions. The scope plus challenges regarding digital identity are quickly expanding as governments look to identity proofing, bring your own identity (BYOI), identity purses, organization and objects identity, and identification ecosystems to ensure trusted plus convenient access to services.
Gartner forecasts that simply by 2023, most governments without a total experience (TX) strategy will fail to successfully transform government services. TX offer governments a way to improve talent management strategies and develop stronger electronic skill sets across their organizations, while improving service delivery in order to citizens. The lack of a TX strategy may increase support friction, leading to risk of service delays and underwhelming service experiences.
Anything as the Service (XaaS)
95% associated with new THIS investments made by government agencies will be made in XaaS solutions more than the next three years, according to Gartner. XaaS includes several categories of IT infrastructure and software solutions, including those delivered in the cloud as a subscription-based services.
Accelerated Legacy Modernization
When the pandemic began, core legacy business techniques failed to handle the surge in demand intended for these providers. CIOs will thereby need to make modernization a continuous activity plus not look at it as a good one-time investment. Without heritage modernization, “return-to-normal” initiatives may be further delayed because COVID-19 variants continue disrupting businesses globally.
Case Management as a Service (CMaaS)
Case work is an universal workstyle of government. CMaaS can construct institutional agility in authorities by applying composable business principles and practices to replace legacy case management systems with modular case management products. Gartner predicts that by 2024, federal government organizations with a composable case management application strategy will implement new features at least 80% faster than those without.
According to Gartner, 75% of governments will certainly have a minimum of three enterprisewide hyperautomation initiatives launched or underway in the next three many years. Hyperautomation offers more than the particular opportunity in order to deliver connected and seamless public services in an efficient way. It also aims to increase government effectiveness through cross-cutting initiatives that will focus on end-to-end process plus not just automation associated with siloed tasks.
Gartner predicts that by 2024, 60% of government AI and data analytics investments aim to straight impact real-time operational decisions and outcomes. Planning and decisions ought to be increasingly predictive plus proactive, using AI, analytics, business intelligence and information science to significantly reduce the cost due in order to late intervention. The aim is to make govt service delivery responsive and timely.
Data Sharing as a Program
Data sharing in government is often ad hoc, driven simply by high-profile incidents. On the contrary, data sharing like a program is a systematic plus scalable approach to enable information reuse and services innovation.
Gartner forecasts that companies that promote data sharing will outperform their peers on the majority of business worth metrics by 2023. This will need a cultural shift from compartmentalization of data use in order to re-use associated with data to better serve citizens. Government CIOs have to lead from the front to allow this cultural shift.
Gartner clients can read more in the report “Top Technology Trends inside Government to get 2022. ”
Learn more about how these trends will have a strategic effect on government organizations in this on-demand Gartner webinar “The Gartner Top Technology Styles for 2022: Government. inch
About the particular Gartner Information Technology Practice
Gartner for Information Technology Executives provides actionable, objective insight in order to CIOs and IT leaders to help them drive their agencies through digital transformation plus lead company growth. Additional information is available at www.gartner.com/en/information-technology .