Five emerging tech trends that are set to redefine the food and dining space – Free Press Journal
Since the particular pandemic, the number of entrepreneurs who are digitising their business operations is growing. Restaurants, in particular, are embracing the technology to ensure that they stay competitive, and relevant in today’s evolving technology space.
A lot of food tech solutions that seemed a distant future, are a food service necessity due in order to the tech revolution. Right from robotic chefs to interactive chatbots, the particular restaurant industry has to keep itself up to date with the latest trends set in the meals industry, if they want to thrive in this space.
Isthara, a smart food court pioneer, has identified the key emerging foods tech trends that are usually set to change the way people dine in the coming years.
AR/VR Technology: The application associated with AR/VR in the F& B business will help reduce the number of human errors caused due in order to lack of attention or mismanagement and make it a convenient plus hassle-free experience in the dining space. With AR apps, guests can visualise how the dishes are created and have the look at the complete dish before ordering them, thereby enhancing the particular user experience. When a customer arrives at the restaurant, they can be provided along with an AR-based catering menu, which helps them understand the dish and its complete ingredients/nutrients, and maybe even the processing method and history behind the meal. It virtually presents the food options available within the restaurant, allowing customers to select the exact type of dish they want to order.
Self-service kiosks: Kiosks are small standing digital systems that let the customers place orders at the restaurant themselves. The kiosk offers versatile options, reduces waiting time in queues even during rush hours, and can drive in more customers, therefore increasing sales and enhancing customer satisfaction. Self-service kiosks allow restaurants to serve more clients accurately inside less time, enabling the particular waiting staff to deal with more complex orders and customer service needs. The particular kiosk also provides real-time insights plus data about customer preferences (like a bestseller, most tried), etc, and furthermore increases revenue via up- and cross-selling. Additionally , self-ordering tablets that are placed directly in dining tables allow customers to order efficiently while minimising server contact.
Automated Restaurant Service: While a lot of restaurants have already implemented QR codes that allow clients to self-order on their mobile, the dining experience is set to further incorporate digital purchasing to automate the entire process. As a result, in dining places, a robot that takes orders and delivers food to customers at a restaurant is not going to be a faraway sight.
Robotic bars could also be a reality soon, through which people scan their drinks through the QR code and get their own cocktail made by a robot. In addition , with contactless dining started continue being a major trend, solutions like conveyor belt deliveries, plus drone deliveries within the cafe might not be the visual that is too far away.
Chatbots: Chatbots have changed the traditional dine-in experiences. They are designed to provide a personalised encounter to clients while these people place purchases on online platforms. The chatbots are usually programmed to carry out specific functions like making reservations, showcasing the menus, taking orders, and directing customers to the payment getaways. The technologies does not require a huge investment and can become easily integrated with other communication mediums.
Additionally, a chatbox can also recommend dishes, suggest food options, showcase status or purchase, ask for feedback, and announce exciting offers, making it an interactive plus exciting medium for the customer.
Voice Technology: Restaurants are starting in order to implement voice recognition software for buying. This technology turns out to be promising as tone of voice assistants will be helpful in ordering endlessly customisable foods. Instead of having to scroll through the whole menu and select every add-in plus customisation, users will be able in order to use the voice technology feature and simply ask for their particular order with a quick turnaround time.
A tone of voice assistant may also memorise the particular menu more quickly and can transmit the order to the POS. Using integrations with voice-enabled technology, restaurants can furthermore provide personalised services via previous purchases. Apart from providing value through upselling or decreasing ordering pressure, voice assistance also helps in increasing product sales.