Coffee Briefing September 20, 2022 – Zoho’s new office; Walmart rolls out AI solution for on-shelf availability; Ocrolus launches fraud detection solution for lenders; and more – IT World Canada

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What’s new this week

Ocrolus launches comprehensive scams detection remedy for loan companies

Source: Orcolus

Ocrolus , a document and data analysis platform, has announced the launch of Ocrolus Detect, a fraud detection solution for lenders. The solution offers decision-ready data that can help lenders minimize risk and prevent losses.

Rather than performing manual review of documents to inspect with regard to file tampering and suspicious activity, Ocrolus Detect automates anti-fraud workflows, providing clear visualizations associated with fraudulent activity.

Detect indicates where file tampering has occurred on a document, what fields were modified, and how they had been changed, providing context regarding more informed lending decisions. Detect can also visualize document tampering on documents received and can recover the original document so fraud analysts can easily spot the particular modified fields.

“As the lending industry shifts in order to digital loan application processes, fraud is rapidly increasing plus becoming a lot more difficult intended for humans to catch, ” said John Forrester, senior vice president of product at Ocrolus. “Detect enables lenders in order to quickly and confidently process more loans by proactively providing them with obvious and reliable fraud signals. ”

During a customer beta program, the company said that Detect accurately uncovered four times more potential scams than a leading competitor.

Zoho opens Canadian office in Cornwall, Ontario

Resource: Zoho

Zoho Corporation , the global technology company, offers announced the particular opening of its Canadian workplace in Cornwall, Ontario.  

The new office will help build on Zoho’s regional approach to sales, support, marketing, plus partner management. This includes bilingual sales and marketing, which will help facilitate a greater local understanding of the specific needs of local customers, plus create closer relationships with surrounding businesses, the company said.  

Zoho’s success in North america has seen 35 per cent and 15 per cent growth within revenue plus customers, respectively, and the company provides plans in order to grow the particular Cornwall office as those numbers rise.

The brand new office in Cornwall is part of Zoho’s global Transnational Localism strategy, which was first introduced over a decade ago as a means to create self-reliant nearby communities and economies. The initiative has since grown to include new global offices, local hiring, and partnerships with local organizations plus government bodies to lower the technology adoption barrier to get businesses.

Mastercard SpendingPulse: Canadian consumer spending increased by seven % in August ahead associated with back-to- school

Supply: CNW Group/Mastercard

Source: Master card

According to Mastercard SpendingPulse , which measures in-store and online retail sales, Canadian spending, excluding automotive, increased by seven per cent year more than year (YOY) in Aug, indicating investing has well surpassed pre-pandemic levels.  

Mastercard SpendingPulse accounts for nominal spending and is not adjusted pertaining to inflation. In-store sales improved by 7. 8 percent YOY, with a significant surge in clothing and apparel (37. 4 per penny YOY) ahead of the particular back-to-school season.  

Fuel and Convenience increased as well, simply by 18. 5 per dollar YOY, because consumers took their final summer road trips.

Additionally, home furniture plus furnishings continued to see growth, with sales up by 12. 8 per cent YOY and with home improvement product sales up by about 11 % YOY.  

Walmart Europe rolling out computer vision AI option for on-shelf availability 

Walmart Canada stores are getting an automated AI-assist to keep shelves stocked and provide better customer and associate experience, in-store and online.

After a 70-store pilot, the computer eyesight AI alternative from Focal Systems that will uses cameras to automate out-of-stock recognition, is launching in stores.  

This technology, which is integrated with Walmart’s existing inventory systems, automatically detects real-time availability concerns (out-of-stock or low-stock) and directs store teams to replace items.

“We know it can be disappointing for customers when we don’t have products they want available upon our shelves. That’s why we initiated this pilot using technologies from Central Systems that takes the guesswork away of knowing when a product is out of stock, ” explains Robin DeMers, director, store optimization. “This leading-edge technology provides real-time, automatic alerts meant for replenishment within key priority areas within our stores. It also empowers our associates along with cool tech that makes a big difference in the way they are able to work and provide the particular best possible customer experience. ”

This particular investment within technology in order to automate out-of-stock detection will be the most recent in a series of in-store innovations to improve the associate plus customer encounter.

More to explore

AI and wine are usually not that will different, says SAS’s movie director of AI ethics

At the  SAS   Innovate Roadshow, held in Toronto on Sept. 9, 2022, Reggie Townsend, director associated with AI Ethics at SAS, compared artificial intelligence’s (AI’s) risks plus rewards to that of wine. And just like wines, Townsend said you can’t talk about AI without talking about its risks and rewards.

Microsoft Surface Laptop Go 2 review: it has its charms, but is usually not for everyone

The Microsoft  Surface Laptop Go 2   offers its necklaces. It’s a compact, lightweight machine adequate for most basic tasks, including record creation, web surfing, plus playing videos. However, it’s not for everyone (few machines are); we took a look to see where this would suit.

Gartner reveals four key customer service technology trends

Based on a  survey   of client service and support (CSS) leaders around the world,   Gartner   provides shared 4 key styles, using five technologies, to watch in customer service.

Diia – Ukraine implements world leading digital government in the middle of a war. What’s our own excuse?

Ukraine has managed to implement an astonishingly comprehensive set of digital government services, with 70 important public services available, half the adult population participating, and a goal of digitizing all authorities services simply by 2024 – despite the fact that the particular country is definitely fighting for its very existence in a war along with Russia.

Attorney General associated with California announces lawsuit against Amazon designed for anti-competitive practices

California Lawyer General Rob Bonta has  introduced   a lawsuit against  Amazon , alleging that the company is causing increased prices across California with anticompetitive practices, within violation of  California’s Unfair Competition Law plus Cartwright Act .

Channel Bytes Sept 16, 2022 – Commvault appoints chief partner officer; Egnyte adds to solutions for MSPs; End of support just for Windows 10 21H1; and more

Staying informed is the constant challenge. There’s so much to do, and therefore little time. But we have you covered. Grab a coffee and take five while you nibble on these tidbits.

Uber says compromised credentials of a contractor led to data breach

Uber has added a lot more detail to the narrative from the latest infringement of security controls, saying  the compromise of a good external contractor’s credentials was the starting point for the attack. It also believes the attacker was linked to the Lapsu$ extortion gang.

Listen to the most recent episode associated with Hashtag Trending

TikTok’s search engine can be delivering users videos with misinformation, brand new study shows that children under 12 are losing sleep due in order to excessive social media use, U. S. customs are usually storing duplicates of travelers’ sensitive information.

Listen to the latest episode of Cyber Security Today

This show reports on a ransomware attack at a Bell North america unit, the reason why users should avoid a browser spell check utility and more

Pay attention to the particular latest event of Hashtag Tendances ( Hosted by Direction Informatique)

If a person live in Quebec, or prefer to consume the newest technology news in French, our sister publication  Direction Informatique   has you covered. Follow all of them on  Twitter   since well.